Our team recently supported the development of frontline team members for a client in the Logistics and Transportation sector. The session ensured that participants walked away with practical approaches to:.

• ✅ Align their communication style and work ethic to the values of the brand
• ✅ Understand the impact of service at one touchpoint on the other, and
• ✅ Improve their motivation to deliver value to internal, intermediary and external customers.

We are beaming with gratitude for your unwavering support and goodwill in 2023. Thank you for choosing TopFloor Zambia and being a part of our journey.