Change Management

2  - DAY WORKSHOP

Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented and lasting benefits of changes are achieved. To be able to implement initiatives effectively, managers need to acquire the knowledge and skills of change management theories and be a successful change agent.

WHO SHOULD ATTEND?

  • Project Managers
  • Programme Managers
  • Functional/Department Managers
  • Business Excellence professionals
  • Managers

COURSE OVERVIEW

  • Introduction to Change Management and its relevance to Organizations
  • Understanding different types of Changes
  • Psychology of change
  • Change management Implementation
  • Overview to various theories and models to approach Change Management – Kotter's, Prosci's ADKAR model, McKinsey's 7-S model, Lewin's model, and more…
  • Understanding opportunities and threats
  • Change management process
  • Prepare for the change – Stakeholder identification, use a Checklist
  • Manage the change - create a Communication plan, Training plan, Coaching plan, Resistance management plan
  • Reinforce change – using reinforcement mechanisms, compliance audits, feedbacks
  • Tools and techniques

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