Business Consultancy

Under its Business Consultancy department, TopFloor works to provide holistic, cost effective business solutions to Corporate and Not for Profit Organisations. In the current business climate, there’s been a growing need to only have key technical staff on board in an attempt to minimise costs.

The down side to this approach is that the available employees are kept busier than ever while administrative tasks are overlooked. Outsourcing administrative projects/jobs will prove more cost effective and efficient over time as the organisation will only pay for the resources needed to complete the task.

We offer a wide range of services to aid your business planning.

Business Plan Writing

This will include developing business plans and business plan reviews for clients who have developed most of their business plan already but need an objective third party to review and make recommendations.  

SME Training Courses

Courses tailored to emerging entrepreneurs equipping them with skills necessary to manage their businesses. These include but are not limited to presentation skills, customer service management, negotiation skills, basic marketing, networking etc.

Entrepreneur coaching and Guidance

Through one on one coaching sessions, we will answer questions such as how should you organize your company? What should your capital structure be? How do you patent your ideas? These are the questions facing start-ups and emerging growth ventures that our seasoned consultants will be resolving.

HR Systems Development

Are you struggling to prepare your company’s HR manual? Do you have legally correct employment contracts in place? How will you handle inappropriate behaviour in the office? To answer these questions, companies can simply purchase one of our standard HR manuals, contracts; disciplinary codes based on the Zambian law or through the HR services department create a completely personalised new system.

Strategic Planning

We will facilitate an actionable strategic plan to be used for daily decision making. In collaboration with the client, we will develop a strategy that aligns the efforts of your work force, reinforces the culture of the organization, shares management's view of where the company is and their vision of where the company is going, defines long term and short term goals, sets clear, measurable milestones that mark progress towards important goals, and defines metrics that can be used daily/weekly to measure short term progress.

Business Process Improvement (BPI)

Through this service, we will assist our clients in designing, implementing and reviewing of business processes in order to ensure that the business processes can deliver substantial benefits to the organization, including greater strategic value, more efficient resource utilization, higher quality products and services, accelerated time to market and a strengthened bottom line.

Professional Office Organisation Packages

Our professional office organisation packages will focus on providing clients with office space organisation resulting in greater efficiency, easy location of vital documentation, relaxed working environment so that you can spend more time on what's important. This service is available for sole proprietorship, small partnerships and non-profit organisations.

Business Setups

Business setup has never been easier. Our packages cover everything from company name approval, licensing, articles of association to company stamp and business account opening. Our goal is to relieve you of the hustle and bustle of the setup process.

Market Research

You will have access to some of the country’s top business research analysts who will help you minimize your risks and discover new opportunities; whether you’re an experienced or prospective business owner.