Building Relationships for Success in Sales


In this workshop, participants will discover that the business of business is  making and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

This one-­‐day workshop will teach participants:

  • The benefits of developing a support network of connections.
  •  How building relationships can help you develop your business base.
  • How to apply communication techniques to build your network.
  • The key elements in strong working relationships, and how they might   put more of these elements in your working relationships.
  • Key interpersonal skills.


Anyone working in sales or anyone wanting to improve their sales


One Day

Delivery Method: Instructor Led classroom based training. Training to he held at TopFloor inclusive of :-

  • trainer,
  • training manual,
  • certificate of participation,
  • note pads & pens,
  • Flip Chart,
  • Technical assistance on site,
  • Internet access,
  • Tea/Coffee station & Biscuits, Water, Sweets and Lunch

Course Overview

  • Focusing on Your Customer
  • What Influences People in Forming Relationships?
  • Disclosure
  • How to Win Friends and Influence People
  • Communication Skills for Relationship Selling
  • Non-­‐Verbal Messages
  • Managing the Mingling
  • The Handshake
  • Small Talk Networking
  • Workshop Wrap-­‐Up